The Create a Business-Friendly Climate driver group are meeting regularly to discuss the way forward to achieving the set objectives for their driver outlined on the main driver page. Progress will be recorded below:

a. Objective Progress

  • The Department of Commerce and Investment are developing a comprehensive guide to investing in the Cayman Islands. The driver group is providing examples of how other jurisdictions provide a step by step guide for business investment and procedures. The goal is to make each business process easy to understand and to provide some timelines from receipt of the application to the time it is considered and approved.

 
b. Objective Progress

  • Introduced a  five (5) day work visa to improve the ability of local businesses to engage and maintain foreign business relation;

  • Implemented the direct investment permanent residence certificate, encouraging inward investment with the security of residency;

  • Introduced the term limit exemption permit, allow important employee on work permits to extend their period of continuous employment;

  • Developed and introduced of new Immigration online web portal that  provides new functionality:
    • Review Business Staffing Plans
    • Reporting ability including export to excel spreadsheets
    • Application scheduling and action deadline reminders
    • Review cancellations and refunds status
    • View work permit holder dependents details
    • View reasons for refusals and deferrals
    • View conditions attached to work permits
    • View Anniversary work permit fee
    • Make payments on-line (scheduled for implementation in late 2012)

  • Introduced extended business hours of operation for the Passport & Corporate Office effective January 2012, bringing service availability in line with the rest of the Immigration Department’s customers service counters (4 p.m.);

  • Reduced turnaround times for work permits decisions, by implementing IT enhancements to:
    • Track applications and reduce bottlenecks;
    • Automate quality assurance checks before a Board’s review of applications, thereby allowing the board to be more efficient;

  • Introduced email communication to our customers by sending them their approved work permit licenses;

  • Introduced appointments for large employers and immigration agencies improve efficiency and reduce wait times;

  • Improved  Permanent Residency request processing turnaround time by 87%, resulting in a reduction processing time from over two years to less than three months;

  • Reduced the  processing time for a work permit from more than 4 months to an average of less than 5 weeks

  • Established defined policies and guidance for the processing of Visitors Extensions for persons whose term limits and work permits have expired, enabling more effective communication and processing

  • Use Department of Employment Relations (DER) database do reduce delays in determining if un-employed Caymanians are  listed for the relevant occupation

  • Worked with the Department of Commerce and Investment to make each business process easy to understand and to provide some timelines average processing times for each type of application

  • Progression of database integration strategies between key Government departments for processing and payment of fees: Trade and Business Licensing, Immigration, Pensions and Health Insurance

  • Submitted the Term Limit Review Committee report to Cabinet for consideration and direction on next steps

  • Introduced new TRIPS system for Customs Department and harmonized tariff codes in keeping with international standards.

  • Extended the period for reduced duty on imports for building materials until the end of 2012 to stimulate economic activity.

  • Relocated Government departments and services to the new Government Administration Building which has streamlined the delivery of key Government services in a central location.

  • Established a Chamber of Commerce Small Business Committee to develop and recommend strategies to assist small to medium sized businesses.

  • Established a Chamber of Commerce Local Producers Committee to assist businesses that produce products locally.
 
  • Meetings have taken place between Government departments to discuss database integration strategies between key departments for processing and payment of fees: Trade and Business Licensing, Immigration, Pensions and Health Insurance.

  • A Term Limit Review Committee, chaired by Mrs. Sherri Bodden-Cowan, has been established to review the term limit policy and prepare a report with recommendations within six months.